An AI property desk for Italy
Beta · IT

Run ten units.
Hire zero staff.
Speak Italian all day.

Rentiero is the always-on property management desk for the piccolo proprietario — the independent landlord running five to ten long-let units without a team. Tenants reach you on WhatsApp, email, phone. Rentiero triages, drafts the reply in your voice, and closes the month with a cash-flow and a draft F24.

Talk to the desk →See how a day works

Five to ten units · long-let residential · no integrations to wire · rentiero@polsia.app

The desk · live
IT · EUR
  • 07:42WhatsAppPerdita caldaia — secondo piano—
  • 09:15SEPACanone ricevuto · Unit 4+€750
  • 11:03BozzaRisposta sig.ra Ferro · manutenzione
  • 14:50CBILLPagamento PagoPA · Unit 7+€680
  • 16:20SollecitoGentile · Unit 6 (4° giorno)
  • 21:08MailAgenzia Entrate · richiesta doc.

Mese in corso

€ 4.430,00

Atteso · 1 unit

€ 750,00

Anonymised output from an early landlord beta.

How it works

Four hand-offs. Not a dashboard.

Rentiero is built around the four places your day actually breaks — the message from a tenant, the reply that has to sound like you, the maintenance visit, the month close.

  1. IStep 1 / 4

    Triage

    Riconosco i messaggi in italiano, anche quando sono scritti male. WhatsApp vocale, email alle 23:47, telefonate del sabato.

  2. IIStep 2 / 4

    Reply in your voice

    Bozze risposte in italiano, firmate col tuo tono — non sembrano un chatbot. Tu approvi con un tap o modifichi in trenta secondi.

  3. IIIStep 3 / 4

    Schedule

    Visite di manutenzione coordinate con CILA, SCIA e il regolamento condominiale. Citofono, scale, finestre di accesso.

  4. IVStep 4 / 4

    Reconcile & close

    SDD/SEPA, MAV e CBILL/PagoPA riconciliati automaticamente. A fine mese: cash-flow + bozza F24 pronta per il tuo commercialista.

What it does

Three places where “an Italian default” stops being a slogan.

Every US-first property suite (Buildium, AppFolio, DoorLoop, Lula, EliseAI, Stessa) was designed for American landlords. Every short-rental automation (Smoobu, Lodgify, DolceBot) was designed for vacation rentals. None of them are tuned for a landlord with ten 4+4 leases in Milan who texts the postman about a broken cancelletto.

01Italian-first language

It treats Italian as the default, not a translation.

US-first property suites ship with English interfaces and bolt on ‘multilingual’ as a checkbox. Rentiero reads dialetti, picks apart half-spelled WhatsApp messages, and writes back in proprietario register — formal, plain, never stiff.

  • Vocals on WhatsApp are transcribed and summarised, not just stored.
  • Reads attachments: scansione contratto, bollette, certificazioni energetiche.
  • Every draft reply is in the landlord’s established voice — train it once.

In italiano

“La ringrazio per la segnalazione. L’idraulico potrà passare giovedì tra le 9 e le 11; mi conferma, per favore?”

proprietariomessaggio #042
02Italian tax regimes

Built around cedolare secca and regime ordinario — not bolted on.

Rent reminders carry the right numbers for the tax regime the unit is actually filed under. Contract formats (4+4, transitorio, studenti) change the cadence, the cap, and the notice period — Rentiero keeps all three straight, per unit.

  • Cedolare secca · 21% or 10% rates reflected in nudges and reports.
  • 4+4 vs transitorio vs studenti: distinct notice windows, distinct deposit rules.
  • Aggiornamento ISTAT annuale drafted for you — you approve and send.

Cedolare secca

Canone annuo€ 9.000,00
Aliquota21%
Imposta€ 1.890,00

Aggiornamento ISTAT 2026 drafted.

03Italian payment rails

Reconciles SDD/SEPA, MAV and CBILL/PagoPA — the same way your bank does.

Inquilini pagano in decine di modi diversi. Rentiero matches incoming payments to the right unit, surfaces the ones that haven’t arrived, drafts the reminder for the ones that are late, and keeps an audit trail for the Agenzia delle Entrate.

  • SDD/SEPA failures detected the same morning, retried intelligently.
  • MAV and CBILL/PagoPA references matched to the lease automatically.
  • Late-payment escalation in stages — friendly, then firm, then registered letter.

Pagamenti · Ottobre

  • SDD / SEPA68%
  • MAV18%
  • CBILL / PagoPA14%

1 unit · late · soft reminder drafted.

A month at the desk

What running ten units actually looks like in October.

Below is a real week-mapped sample, anonymised, from a landlord with nine units (four in Milan, three in Bologna, two in Roma). No dashboard. No hourly sync. Just messages, payments, and one good night’s sleep.

  1. 01 — Lunedì

    07:42

    Perdita dalla caldaia, secondo piano

    WhatsApp vocale dell’inquilina. Rentiero propone tre idraulici già verificati, suggerisce la fascia oraria 09:00–11:00 rispettando il silenzio condominiale.

  2. 03 — Mercoledì

    09:15

    Canone di Ottobre saldato

    SDD da €750 sul conto corrente. Assegnato a Unit 4, regime cedolare secca. Aggiornato cash-flow del mese. Inquilino di Unit 6 ancora atteso.

  3. 07 — Domenica

    21:08

    Mail dall’Agenzia delle Entrate

    Richiesta di documentazione su una unità. Rentiero estrae i contratti pertinenti e prepara la risposta con i riferimenti normativi già citati.

  4. 15 — Martedì

    Sollecito soft per Unit 6

    Quattro giorni di ritardo sul canone. Prima lettera, tono gentile, con IBAN e riferimento CBILL. Nessuna escalation automatica — solo bozza per tua approvazione.

  5. 28 — Lunedì

    Chiusura mese + bozza F24

    Cash-flow di Ottobre pronto. Una bozza F24 con le ritenute e l’IMU ripartita per unità. Inviata via mail al tuo commercialista.

Note: the language above is intentionally mixed — Rentiero reads and writes in Italian; the day summary above is feed-out to you, the landlord, in your preferred language.

Frequently asked

Five questions we already hear from landlords.

Anything else — large portfolio, commercial leases, sublets that involved an agenzia — write to us. Italian or English. We read both.

rentiero@polsia.app

The desk is small. The day is long.

Write to us. In English. In italiano. We read both before coffee.

Five to ten units, owned directly, no property manager. Tell us a little about the portfolio — city mix, contract types, where things actually break today. We onboard in cohorts of a few dozen.

Direct line

rentiero@polsia.appOpen the desk →

No forms. No eleven-field intake. Just a mail client.